Find out more about how we secure your data and personal information.
You're in safe hands
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You're in safe hands *
Our privacy highlights
1
Your privacy comes first
Everything you share with is handled with care and confidentiality, using secure systems and trusted digital providers to protect your personal information.
2
Only what’s necessary.
From your first enquiry, leading all the way to your sessions, we only collect information that is relevant to providing your support and managing your appointments.
3
You’re in control.
You have rights over the personal information we hold about you, including the right to access, correct, or request deletion of your information where applicable. Nothing is retained without your informed consent.
FAQs
How much does Untangled cost?
Your first step is a £15 Therappuccino assessment session. Individual support sessions are £75 per session (approximately $100 USD/ 374 AED).
What is the Therappuccino assessment session?
A relaxed first conversation to understand what you're looking for, explore whether Untangled is the right fit for you, and discuss how we can best support you. There is no obligation to continue afterwards.
Who is Untangled for?
Untangled provides online mental-health support for adults aged 18 and over, in the UK and internationally, experiencing common mental-health or wellbeing concerns.
Are the sessions confidential?
Yes. What you share is treated with care and confidentiality, subject to the necessary legal and professional limits of confidentiality. You can read more about how your information is collected, stored and protected in our Privacy Policy document above.